2019 | Singapore
Founded in 2004, the Asia Pacific ICT Awards, held annually in Singapore is celebrating its 15th year this year. This Awards program acknowledges companies that excel in their business segments, and their efforts to improve the industry as a whole.
Frost & Sullivan, founded in 1961, has more than 40 global offices with more than 1,800 industry consultants, market research analysts, technology analysts and economists, monitoring close to 250,000 companies in 300 industries. We are a growth partnership company focused on helping our clients achieve transformational growth as they work through an economic environment dominated by accelerating change, increasing risk and the powerful disruptive impact of the conversion of new business models, disruptive technologies and mega trends on their industry.
Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
Frost & Sullivan's intent is to help drive innovation, excellence and a positive change in the global economy by recognizing best-in-class products, companies and individuals.
Frost & Sullivan follows a rigorous measurement based methodology to select the recipients in each category.
The following measurement parameters will be used in conducting the detailed study of each nominated company based on actual market performance indicators.
Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is financial year 2013.
• Revenue growth
• Market share in specific category and growth in market share
• Demonstrated leadership in new product introduction and innovation
• Breadth of products and solutions
• Major customer acquisitions
• Business/market strategy
Click Here to see this year judges
Frost & Sullivan Excellence Awards program identifies exemplary achievements within a multitude of industries and functional disciplines in a variety of regional and global markets.
In Asia Pacific, the Awards program has been running since 2003. To recognize the outstanding performance and achievement of companies, Frost & Sullivan honor companies across various industries to gather together and celebrate at the Awards ceremony.
| Asia-Pacific | |
| Telecom CEO of the Year | ALEX JANANGKIH SINAGA |
| Enterprise Collaboration Product Line Strategy Leadership Award | ARKADIN CLOUD COMMUNICATIONS |
| Cloud UCC Platform Provider of the Year (SMB Segment) | BROADSOFT |
| Hybrid IT Service Provider Of The Year | CENTURYLINK |
| Data Center Enabling Technology Leadership Award | CORNING OPTICAL COMMUNICATIONS |
| Telecoms Tower Company of the Year | EDOTCO GROUP |
| Data Center Services Provider Of the Year | EQUINIX |
| Customer Contact Platform Vendor of the Year | GENESYS |
| Video Conferencing Endpoints Market Leadership Award | HUAWEI |
| Anti-DDoS Vendor of the Year | NETSCOUT Arbor |
| End-to-End UCC Service Provider of the Year | NTT COMMUNICATIONS |
| Telco Data Center Services Provider of the Year | NTT COMMUNICATIONS |
| SSL VPN Vendor of the Year | PULSE SECURE |
| Managed Cloud Services Provider of the year | RACKSPACE |
| Talent Management Technology Competitive Strategy Innovation and Leadership Award | RAMCO SYSTEMS |
| Managed Cloud Services Competitive Strategy, Innovation & Leadership Award | SINGTEL |
| Telecom Group of the Year | SINGTEL |
| Data Center Services Competitive Strategy, Innovation & Leadership Award | ST TELEMEDIA GLOBAL DATA CENTRES |
| Secure Content Management Vendor of the Year | SYMANTEC CORPORATION |
| BPM Solutions Provider of the Year | TATA CONSULTANCY SERVICES |
| Contact Center Outsourcing Service Provider of the Year | TELEPERFORMANCE |
| UC-as-a-Service Total Solution Provider of the Year | TELSTRA |
| Telecom Service Provider of the Year | TRUE CORPORATION PCL |
| Mobile Service Provider of the Year | TRUEMOVE H |
| Mobile Data Service Provider of the Year | XL AXIATA |
| Cloud Video Collaboration Provider of the Year | ZOOM VIDEO COMMUNICATIONS |
| Country | |
| Australia Telecom Service Provider of the Year | TELSTRA |
| Indonesia Data Center Service Provider Of The Year | LINTASARTA |
| Asia-Pacific | |
| OSS/BSS Vendor of the Year | AMDOCS |
| Anti-DDoS Vendor of the Year | ARBOR NETWORKS, INC |
| Collaboration Services Provider of the Year | ARKADIN CLOUD COMMUNICATIONS |
| Cloud Video Collaboration Service Provider of the Year | BLUEJEANS NETWORK |
| Hosted Telephony and UCC Services Platform Provider of the Year | BROADSOFT |
| Emerging Cyber Security Vendor of the Year | CARBON BLACK |
| Cyber Security Excellence Award | CISCO SYSTEMS, INC. |
| Video Conferencing Endpoints and Infrastructure Vendor of the Year | CISCO SYSTEMS |
| Wholesale Colocation Data Center Service Provider of the Year | DIGITAL REALTY |
| Retail Colocation Data Center Service Provider of the Year | EQUINIX |
| Telecom CEO of the Year | ERNEST L. CU |
| Network-based Advanced Malware Analysis Vendor of the Year | FIREEYE |
| Industrial Augmented Reality Company of the Year | FUJITSU |
| Customer Contact Platform Vendor of the Year | GENESYS |
| Fixed Broadband Service Provider of the Year | GLOBE TELECOM, INC. |
| Telecom Equipment Vendor of the Year | HUAWEI |
| Talent Management Solutions Technology Innovation Award | IBM WATSON TALENT |
| Intrusion Detection and Prevention Systems Vendor of the Year | IBM SECURITY |
| Cyber Security Analytics Platform Vendor of the Year | IBM WATSON TALENT |
| Web Application Firewall Vendor of the Year | IMPERVA |
| Telecom Disruptor of the Year | RELIANCE JIO INFOCOMM LIMITED |
| Enterprise Security Product Line Strategy Leadership Award | LOGRHYTHM |
| Integrated Biometrics Solutions for Public Safety Leadership Award | NEC CORPORATION |
| Telco Data Center Service Provider of the Year | NTT COMMNUNICATIONS |
| UC-as-a-Service Total Solution Provider of the Year | NTT COMMNUNICATIONS |
| Network Firewall Vendor of the Year | PALO ALTO NETWORKS |
| Telecom Service Provider of the Year | PT TELEKOMUNIKASI INDONESIA TBK |
| SSL VPN Vendor of the Year | PULSE SECURE |
| Telecom Service Provider of the Year | PT TELEKOMUNIKASI INDONESIA TBK |
| Talent Management Solutions Enabling Technology Leadership Award | RAMCO SYSTEMS |
| 5G Modern Enabling Technology Leadership | QUALCOMM |
| Industrial Control Systems Security Vendor of the Yea | SASA SOFTWARE |
| Telecom Group of the Year | SINGTEL |
| BPM Solutions Provider of the Year | TATA CONSULTANCY SERVICES |
| Emerging Market Service Provider of the Year | TELENOR MYANMAR |
| Contact Center Outsourcing Service Provider of the Year | TELEPERFORMANCE |
| Telco Cloud Service Provider of the Year | TELSTRA |
| M2M Service Provider of the Year | TELSTRA |
| Mobile Service Provider of the Year | TRUE MOVE H UNIVERSAL COMMUNICATION CO LTD |
| Telecom Mobile Payment Service Provider of the Year | TRUEMONEY |
| LTE Service Provider of the Year | TRUE MOVE H UNIVERSAL COMMUNICATION CO LTD |
| Customer Contact Optimization Solutions Vendor of the Year | VERINT SYSTEMS |
| Country | |
| Philippines Telecom Service Provider of the Year | GLOBE TELECOM, INC |
| Philippines Mobile Service Provider of the Year | GLOBE TELECOM, INC |
| Philippines Fixed Broadband Service Provider of the Year | GLOBE TELECOM, INC |
| Myanmar Mobile Service Provider of the Year | TELENOR MYANMAR |
| Award Title | |
| Anti-DDoS Solutions Vendor of the Year (Cloud-Based) | AKAMAI TECHNOLOGIES, INC |
| Telecom CEO of the Year | ALEX JANANGKIH SINAGA |
| Telecom OSS/BSS Vendor of the Year | AMDOCS |
| Anti-DDoS Solutions Vendor of the Year (On-Premise) | ARBOR NETWORKS, INC. |
| Collaboration Service Provider of the Year | ARKADIN |
| Hosted Telephony and Cloud UC Platform Provider of the Year | BROADSOFT |
| LTE Service Provider of the Year | CHUNGHWA TELECOM CO., LTD. |
| Video Collaboration Vendor of the Year | CISCO SYSTEMS |
| Big Data Platform Vendor of the Year | CLOUDERA INC |
| Industrial Control Systems Security Technology Innovation Leadership | DARKTRACE |
| Data Center Service Provider of the Year | EQUINIX |
| Customer Center Platform Vendor of the Year | GENESYS |
| Telecom Service Provider of the Year | GLOBE TELECOM |
| Distruptive Application Provider of the Year | GRAB |
| Telecom Equipment Vendor of the Year | HUAWEI |
| Intrusion Detection and Prevention System Vendor of the Year | IBM SECURITY |
| Software as A Service Provider of the Year | MICROSOFT |
| Hosted Telephony and UC Applications Service Provider of the Year | NTT COMMUNICATIONS |
| Data Communications Service Provider of the Year | ORANGE BUSINESS SERVICES |
| Network Firewall Vendor of the Year | PALO ALTO NETWORKS |
| Telco Digital Service Provider of the Year | PCCW MEDIA LIMITED FOR VIU |
| Asian Cyber Security Vendor of the Year | PENTA SECURITY SYSTEMS INC. |
| Mobile Service Provider of the Year | PT TELEKOMUNIKASI SELULAR |
| Most Promising IOT Networking Solutions Provider of the Year | SIGFOX |
| Telco Cloud Service Provider of the Year | SINGTEL |
| Telecom Group of the Year | SINGTEL |
| Telecom eCommerce Service Provider of the Year | SK PLANET FOR SYRUP |
| Secure Content Management (SCM) Vendor of the Year | SYMANTEC CORPORATION |
| Data Visual Analytics Solutions Provider of the Year | TABLEAU |
| BPM Solutions Provider of the Year | TATA CONSULTANCY SERVICES |
| Contact Center Outsourcing Service Provider of the Year | TELEPERFORMANCE |
| Managed Service Provider of the Year | TELSTRA |
| M2M Service Provider of the Year | TELSTRA |
| Connected Industries Service Provider of the Year | TELSTRA |
| Fixed Broadband Service Provider of the Year | TPG AUSTRALIA |
| Customer Contact Optimization Solutions Vendor of the Year | VERINT SYSTEMS |
| Enterprise Vendor Categories | |
| Application Delivery Controller Vendor of the Year | F5 Networks |
| Advanced Persistent Threat Solution Vendor of the Year | FireEye |
| Network Firewall Vendor of the Year | Fortinet |
| Intrusion Detection and Prevention System Vendor of the Year | IBM Security |
| Web Application Firewall Vendor of the Year | Imperva Inc |
| Enterprise Video Vendor of the Year | CISCO Systems |
| Hosted Telephony and UC Applications Service Provider of the Year | Orange Business Services |
| Collaboration Service Provider of the Year | Arkadin |
| Contact Center Applications Vendor of the Year | Genesys |
| Contact Center Outsourcing Service Provider of the Year | Teleperformance |
| Business Process Outsourcing Service Provider of the Year | Tata Consultancy Services |
| Enterprise Telephony Vendor of the Year | NEC Corporation |
| Unified Communications Vendor of the Year | Microsoft |
| Infrastructure as a Service Provider of the Year | Amazon Web Services |
| Software as a Service Provider of the Year | Microsoft |
| Data Center Service Provider of the Year | NTT Communications |
| Data Communications Service Provider of the Year | Orange Business Services |
| Telco Cloud Service Provider of the Year | Telstra |
| Managed Service Provider of the Year | Telstra |
| Telecom Vendor | |
| Telecom OSS Specialist Vendor of the Year | Comptel |
| Telecom BSS Specialist Vendor of the Year | Redknee |
| Telecom OSS/BSS Vendor of the Year | Huawei |
| Telecom Equipment Vendor of the Year | Huawei |
| Service Provider | |
| LTE Service Provider of the Year | Singtel |
| Mobile Service Provider of the Year | PT Telekomunikasi Selular |
| Mobile Data Service Provider of the Year | Idea Cellular Ltd |
| Most Innovative Telecom Service Provider of the Year | Idea Cellular Ltd |
| Emerging Market Telecom Service Provider of the Year | Smart Axiata Co Ltd |
| Fixed Broadband Service Provider of the Year | Telstra |
| Best Of The Best | |
| Telecom Service Provider of the Year | Bharti Airtel |
| Telecom Group of the Year | Telenor Group |
| Telecom CEO of the Year | Suphachai Chearavanont Of True Corporation PLC |
| Enterprise Vendor Categories | |
| Network Security Vendor of the Year | Palo Alto Networks |
| Web Security Vendor of the Year | Blue Coat |
| Web Application Firewall Vendor of the Year | Imperva |
| Advanced Persistent Threat Solution Vendor of the Year | Fireeye |
| Application Delivery Controller Vendor of the Year | F5 Networks |
| Unified Communications Vendor of the Year | Microsoft |
| UC as a Service Vendor of the Year | BT |
| Enterprise Video Vendor of the Year | Polycom |
| Collaboration Service Provider of the Year | Arkadin |
| Contact Center Applications Vendor of the Year | Verint |
| Contact Center Outsourcing Service Provider of the Year | Teleperformance |
| Business Process Outsourcing Service Provider of the Year | Tata Consultancy Services |
| Data Communications Service Provider of the Year | Tata Communications |
| Data Center Service Provider of the Year | NTT Communications Corporation |
| Software as a Service Provider of the Year | Salesforce.com |
| Infrastructure as a Service Provider of the Year | Amazon Web Services |
| Telecom Cloud Service Provider of the Year | Telstra |
| Managed Service Provider of the Year | BT |
| Telecom Vendor Categories | |
| Telecom Carrier Data Infrastructure Vendor of the Year | Huawei |
| Telecom Optical Vendor of the Year | Alcatel-Lucent |
| Fixed Broadband Equipment Vendor of the Year | Huawei |
| Wireless Infrastructure Vendor of the Year | Huawei |
| Telecom OSS specialist Vendor of the Year | Netcracker |
| Telecom BSS Specialist Vendor of the Year | Netcracker |
| Telecom OSS/BSS Vendor of the Year | Huawei |
| Mobile Social Network of the Year | Line Corporation |
| eCommerce Provider of the Year | Alibaba |
| Telecom Equipment Vendor of the Year | Huawei |
| Service Provider Categories | |
| LTE Service Provider of the Year | NTT DOCOMO, Inc. |
| M2M Service Provider of the Year | Telstra |
| Emerging Market Telecom Service Provider of the Year | Dialog Axiata PLC |
| Most Innovative Telecom Service Provider of the Year | PT XL Axiata TBK |
| Fixed Broadband Service Provider of the Year | Telekom Malaysia Berhad |
| Wireless Service Provider of the Year | Telstra |
| Best of the Best | |
| Telecom Service Provider of the Year | SoftBank Telecom Corp. |
| Telecom Group of the Year | Axiata Group Berhad |
| Telecom Service Provider CEO of the Year | SoftBank Telecom Corp. |
| Enterprise Vendor Categories | |
| Network Security Vendor of the Year | Fortinet |
| Application Delivery Controller Vendor of the Year | F5 Networks |
| WAN Optimization Controller Vendor of the Year | Riverbed Technology |
| Infrastructure as a Service Provider of the Year | Amazon Web Services |
| Software as a Service Vendor of the Year | Salesforce.com |
| Datacenter Service Provider of the Year | Equinix |
| Enterprise Telephony Vendor of the Year | Cisco Systems |
| Unified Communications Vendor of the Year | Microsoft |
| UC as a Service Vendor of the Year | BT |
| Enterprise Video Vendor of the Year | Cisco Systems |
| Conferencing Service Provider of the Year | Arkadin |
| Contact Center Applications Vendor of the Year | Verint Systems (Asia Pacific) |
| Contact Center Outsourcing Service Provider of the Year | Teleperformance |
| Business Process Outsourcing Service Provider of the Year | Genpact |
| Telecom Vendor Categories | |
| Carrier Data Core Infrastructure Vendor of the Year | Cisco Systems |
| Carrier Data Edge Infrastructure Vendor of the Year | Alcatel-Lucent |
| Optical Vendor of the Year | Huawei |
| Most Innovative Telecom OSS/BSS Vendor of the Year | Comptel Corporation |
| Telecom OSS/BSS Vendor of the Year | Huawei |
| Mobile Advertising Network of the Year | Admob |
| Fixed Broadband Equipment Vendor of the Year | Huawei |
| Wireless Infrastructure Vendor of the Year | Nokia Siemens Networks |
| Service Provider Categories | |
| Data Communications Service Provider of the Year | SingTel |
| Managed Service Provider of the Year | BT |
| Mobile Commerce Service Provider of the Year | NTT Docomo |
| Emerging Market Service Provider of the Year | Robi Axiata Limited |
| Telecom Cloud Service Provider of the Year | Telstra |
| Fixed Broadband Service Provider of the Year | Telekom Malaysia Berhad |
| Most Innovative Service Provider of the Year | NTT Docomo |
| Beyond Connectivity Service Provider of the Year | KT |
| Wireless Data Service Provider of the Year | Celcom Axiata Berhad |
| Wireless Service Provider of the Year | PT. Telekomunikasi Selular |
| Best of the Best | |
| Vendor of the Year | Huawei |
| Service Provider of the Year | PT Telekomunikasi Indonesia Tbk |
| Telecom Group of the Year | Axiata Group Berhad |
| CEO of the Year: Service Provider | Chua Sock Koong, Group Chief Executive Officer, SingTel |
| Click here to see our past awards recipient |
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| 2018 Panel of Judges | ||||||
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| Frost & Sullivan | ||||||
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Ajay Sunder |
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Edison Yu |
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| Panel Judging Service Providers | ||||||
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Mayur Sahni |
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Jason Singh |
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Marcus Cheng |
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| Panel Judging Enterprise | ||||||
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Steven Sim |
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Joseph Tan |
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Michael Goh |
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Wong Yuk Wah |
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Francis Cheang |
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Adeel Najam |
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| Click here to see our past Judges |
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